Refund & Cancellation Policy

Last Updated: 10 December 2025

This Refund & Cancellation Policy explains how refunds and cancellations are handled for subscriptions, digital content, and paid interactions provided on The Treasure Company SL ( amateurguysfuck.com ). Because the Platform offers instant-access, age-restricted digital services, refund eligibility is limited.

1. Age and Eligibility Requirements

To use the Platform, users must:

  • Be 18 years of age or older (or the age of majority in their region), and
  • Agree to our Terms of Service and verify their eligibility.

2. Subscription Cancellations

2.1 User-Initiated Cancellation

  • Users may cancel a subscription at any time through their Account Settings.
  • Cancellation stops future billing, but:
    • Access remains active until the end of the already-paid term.

2.2 Creator-Managed Subscriptions

If a user subscribes to a specific creator or channel:

  • The subscription remains valid for the full paid period even if the creator makes changes to content availability or posting frequency.

3. Refunds

A refund may be issued if:

  • A technical error on our platform prevented access to paid content,
  • The same subscription was billed multiple times due to a platform error, or
  • Fraudulent or unauthorized activity is confirmed through our verification process.

5. Chargebacks & Fraud Prevention

Unauthorized chargebacks may result in:

  • Suspension or termination of the user’s account,
  • Loss of access to purchased content,
  • Collection and/or legal action if fraud is suspected.

If you believe a charge is incorrect, please contact us first so we can resolve the issue quickly.

6. Technical Issues

If users experience technical issues:

  • We may request diagnostic information to verify and resolve the problem.

7. How to Request Refund Assistance

Users may contact our support team at support@amateurguysfuck.com with:

  • Full name
  • Account email
  • Transaction ID
  • Date of purchase
  • Description of the issue

We typically respond within 2 business days.

8. Policy Updates

We may update this Refund & Cancellation Policy at any time. Updates take effect immediately when posted.